This is quote only and we are not holding any confirmed reservation either in the airline or in hotel. The booking is processed after receiving the Advance amount along with Government issued ID’s. If we fail to give you confirmation on your requested date than entire Advance amount is refundable to you.

Kindly reconfirm the departure terminal and the flight schedule from the airline before leaving for the airport.

Please reach the airport 3 hours hours prior to the scheduled departure time.

Web check-in is mandatory for all passengers. You will have to show your boarding pass / e-boarding pass along with your Identity card to the CISF staff at the Entry Gate. (Please Note: Airlines may charge for Web check-in Service. Applicable charges are not included in Package & need to be Paid by the Passengers only)
A self-declaration will be taken during the process of web check-in. Boarding pass will be issued only once the passenger gives this self-declaration.

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Passenger will be checked for temperature and asked to display the status of Aarogya Setu app by the staff at entry gate of the airport. In case of non-availability of Aarogya Setu, passenger will be directed to a counter provided by the airport where Aarogya Setu app can be downloaded. A green status on your ‘Aarogya Setu’ App is mandatory to enter the terminal.

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If you are not able to print the baggage tag, then you should mention the PNR number and your name as registered in your booking on a thick piece of paper and affix it / tag it with a strong string to your check-in baggage at a prominent place for identification.

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If you are denied travel due to high temperature then a change in date of travel might be offered. The change fee might not be applied and you may change your flight for a later date by paying the difference in fare. This process is entirely at the discretion of the respective airlines.

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As an extra precaution, Airline are temporarily suspending Food and Beverage services on board. F&B consumption on board is not permitted. We recommend that they may be consumed at home or at the airport premises.

During boarding and travel all passengers shall use face cover/mask. They will also follow hand hygiene, respiratory hygiene and environmental hygiene.

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During the flight if you feel unwell, having breathing difficulty or any other health related problems than such situation should be brought to the immediate notice of Airline cabin crew on board.

 

Airline cabin crew will assist in handling the situation.

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Vulnerable persons such as very elderly, expectant mothers, passengers with ailments are advised to avoid air travel.

In airline no seat is provided to Infant.

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Complimentary Arrival / Departure transfers are provided as per schedule fixed by the hotel. However this may require you to wait at the airport for short duration (1 to 2 hour). Guests are requested to remain patient in their sitting area until all the booked passengers have boarded the vehicle.

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Unless otherwise specified, all Complimentary transfers are provided by Non air condition vehicle only. Private transfers in air condition vehicle can be arranged at an Extra cost (Please check the cost at the time of making reservation).

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To avail the arrival transfers please check the hotel representative holding the placard of your name / hotel name.

Transfers and Sightseeing tours (if included) are on SIC i.e. Seat in coach / shared basis.

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If the return Flight is late in evening, the guest has to Check out from the hotel at 11 AM or at the time specified by the Hotel.

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The guest must carry confirmed hotel voucher at the time of Check in at hotel.

At hotel entrance guest will be checked for temperature and asked to display the status of Aarogya setu app. Normal body temperature and a green status on your Aarogya setu app is mandatory to enter in the hotel.

Guests showing any Covid symptoms will be denied entry inside the hotel. In such cases applied cancellation charges will be at the discretion of the booked hotel.

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All the guests are requested to follow hand hygiene, respiratory hygiene and environmental hygiene.
Room allocation (Twin bed / Double bed) is at the discretion of the hotel.

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The request for an adjacent or an adjoining room will be on subject to availability.
In hotels for an extra Adult / Child either Rollaway bed or mattress shall be provided.

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The Standard check in time of the hotel is 2 PM & check out time of the hotel is 11 AM (exact timings may be reconfirmed with the hotel directly).

For early check in and late check out the payment is to be settled directly by the guest.
Buffet services are unavailable in the hotel restaurants.

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Fixed / chef choice meals will be provided to the staying guests as per booked meal plans.
Numbers of meals are always corresponding to the number of nights booked. Breakfast is not provided on the day of arrival.

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Hotel has the right to claim the damages incurred by any of the guest.

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The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended.

Due to Covid Guidelines few of the Services like- Swimming pool, Spa & Gymnasium, etc. are not operational in the Hotel.

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It is mandatory to carry the age proof of children (02 to 11 yrs) and infant (below 02yrs) along with other travel documents. Child above 11 years shall be considered for an adult cost.

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This hotel is suggested on the basis of the feedback taken from our customers. Still we request you that before finalizing the tour with us kindly go through the website of the hotels and read the reviews.

We shall not be bound to refund the amount held up with the service providers like Airlines, Hotels, etc. unless they refund us in our Bank account.

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We have made all possible efforts to make Hotel related information as authentic as possible. We hold no responsibility if any of the information is found to be incorrect / changed. We solicit discretion of the customer before finalizing the Hotel.

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All the documents will be delivered over the emails and through WhatsApp only.

Per person cost is calculated on the basis of Minimum 02 adults travelling together and sharing one double room.

Extra adult is the 3rd person who shares the same double room and is provided with an extra bed or roll away mattress.

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Mostly the hotels allow 03 adults in one double room with an extra bed or 02 adults and 02 children below 12 years of age with one extra bed.

All the guests are requested to carry their photo identity proof in original & a photocopy to be produced & handed over at the time of Check in at the Hotel / Resort. This is mandatory.

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Cancellation Policy:

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Advance booking amount to confirm the reservation: 100% of the package amount.
If cancellation is made any time not less than 45 days prior to departure: 10% of total package cost + cancellation charges of issued Flight tickets & Hotel shall be deducted.

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If cancellation is made 45 to 30 days prior to departure: 15% of total package cost + cancellation charges of issued Flight tickets & Hotel shall be deducted.

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If cancellation is made 30 to 15 days prior to departure: 20% of total package cost + cancellation charges of issued Flight tickets & Hotel shall be deducted.

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If cancellation is made 15 to 10 days prior to

departure:

 

30% of total package cost + cancellation charges of issued Flight tickets & Hotel shall be deducted.

If cancellation is made within 10 days prior to departure, 100% of the tour cost shall be deducted.

In case passenger is denied entry to board the flight due to health condition than entire package amount shall be forfeited. Request to change the date will be considered as new booking only.